Need to replace your pass?

Step 1 of 3 (Cancel application)

Please note: once you start this process your card will be cancelled. If found, the pass cannot be reinstated as the card will no longer allow you to travel and cannot be read by the ticket machines on the buses. If you have a pass that is ready for renewal, but cannot find your pass, you can replace it here without charge.

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Date of Birth *

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Email Address

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Reason *

Crime Reference

This authority is under a duty to protect the public funds it administers, and to this end may use the information you have provided on this form for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. For further information, see our privacy policy or contact the Information Officer.